Tag: customer empowerment

The chief information officer of the Centers for Medicare and Medicaid Services expects the agency to move even its most...

ChatGPT has everyone talking, but the wider impact of artificial intelligence (AI) will expand far beyond any one tool, function,...

As one of the most popular loyalty programs in the world, the stakes for the Starbucks Rewards program are high....

That shrinking product on the shelf isn’t your imagination. It’s a money-making tactic. Products get smaller, but the prices stay...