I just had the pleasure of attending the CCC NXT Conference, which took place against the stunning backdrop of Tucson’s ...
UK Customers Will No Longer Pay For Their Loyalty To Insurers Customer experience (CX) leaders grow revenue faster than CX laggards, cut ...
When it comes to information retrieval, traditional keyword search has been troubled by two fundamental “translation” problems that have proven...
Read moreAt the end of October, the Biden White House issued a comprehensive executive order on artificial intelligence, touching on topics...
Read moreThe UK insurance market has remained resilient throughout the cost-of-living crisis. The essential nature of insurance has protected the industry...
Read moreTake a look at a typical “For you” page on TikTok, and the chances are you’ll see clips ranging from...
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